Contact Us

Have a question about your order, sizing, or returns? We're happy to help. You can reach us by email or phone  a real person will respond, not a bot.

Get in Touch

📧 support@zaraff.store
📞 +49 176 15723353
🕐 Monday–Friday, 9:00 AM – 6:00 PM CET

We aim to respond to all enquiries within 1–2 business days.

What to Include

To help us assist you as quickly as possible, please include the following in your email:

  • Your order number
  • Your full name
  • A brief description of your question or issue

Returns & Refunds

You have 14 days from the date you receive your order to request a return. Please visit our Returns & Refunds page for instructions before contacting us.

Business Information

Zaraff
Kleiner Biergrund
63065 Offenbach am Main
Deutschland

VAT ID: DE456482834
Email: support@zaraff.store
Phone: +49 176 15723353

For full legal details see our Impressum.