About Us
Zaraff
Welcome to Zaraff a women's fashion boutique specialising in elegant evening dresses, luxury maxi gowns, prom dresses, and cocktail wear for women across Germany and the Netherlands.
Who We Are
Zaraff is an online fashion retailer based in Offenbach am Main, Germany. We are a small business dedicated to making beautiful, high-quality dresses accessible at fair prices. Our business is registered in Germany and operates in full compliance with EU consumer protection law.
Business name: Zaraff
Address: Kleiner Biergrund 10, 63065 Offenbach am Main, Germany
VAT ID: DE456482834
Contact email: support@zaraff.store
Phone: +49 176 15723353
Our Business Model
Zaraff is an e-commerce retailer. We curate and sell women's dresses through our online store. Products are sourced from trusted fashion suppliers and fulfilled to your door. We do not hold all items in a physical retail space orders are processed and dispatched from our supplier fulfilment network. This lets us offer a wider range of styles and keep prices competitive.
We are fully transparent about how we operate: we are the seller of record for every purchase made on zaraff.store, and we are responsible for your order, your customer service, and your refund if something goes wrong.
What We Sell
Our catalogue includes:
- Luxury maxi & evening gowns
- Prom dresses & formal wear
- Cocktail & party dresses
- Bridesmaid dresses
- Graduation dresses
All prices shown are in EUR and include any applicable taxes. Shipping within Germany and the Netherlands is free.
Zaraff
Welcome to Zaraff a women's fashion boutique specialising in elegant evening dresses, luxury maxi gowns, prom dresses, and cocktail wear for women across Germany and the Netherlands.
Who We Are
Zaraff is an online fashion retailer based in Offenbach am Main, Germany. We are a small business dedicated to making beautiful, high-quality dresses accessible at fair prices. Our business is registered in Germany and operates in full compliance with EU consumer protection law.
Business name: Zaraff
Address: Kleiner Biergrund 10, 63065 Offenbach am Main, Germany
VAT ID: DE456482834
Contact email: support@zaraff.store
Phone: +49 176 15723353
Our Business Model
Zaraff is an e-commerce retailer. We curate and sell women's dresses through our online store. Products are sourced from trusted fashion suppliers and fulfilled to your door. We do not hold all items in a physical retail space orders are processed and dispatched from our supplier fulfilment network. This lets us offer a wider range of styles and keep prices competitive.
We are fully transparent about how we operate: we are the seller of record for every purchase made on zaraff.store, and we are responsible for your order, your customer service, and your refund if something goes wrong.
What We Sell
Our catalogue includes:
- Luxury maxi & evening gowns
- Prom dresses & formal wear
- Cocktail & party dresses
- Bridesmaid dresses
- Graduation dresses
All prices shown are in EUR and include any applicable taxes. Shipping within Germany and the Netherlands is free.
Our Vision
Our vision is to become one of the most trusted online destinations for women's occasion wear in Germany and the Netherlands. We strive to build a fashion brand known for exceptional quality, outstanding customer service, and a seamless online shopping experience.
As we continue to grow, our goal is to expand our collections while maintaining the trust and satisfaction of every customer who shops with Zaraff.
Our Mission
Our mission is to help women celebrate life's special moments with elegant, high quality fashion at fair prices.
We are committed to:
• Offering stylish and carefully selected dresses.
• Providing excellent customer service before and after every purchase.
• Delivering a secure, transparent, and enjoyable shopping experience.
• Maintaining high standards of quality and reliability.
• Building lasting relationships with our customers through honesty, trust, and professional service.
Where We Sell
Zaraff currently serves customers in:
• Germany
• The Netherlands
We are committed to providing fast, reliable service and free shipping across both countries while continuing to expand our reach in the European market.
Your Rights as a Customer
As a customer in Germany or the Netherlands, you are protected by EU consumer law. You have the right to return any item within 30 days of receiving your order, no questions asked. See our full Return & Refund Policy for details.
For full legal information, please see our Impressum.
Get in Touch
If you have any questions about sizing, products, orders, shipping, or returns, our customer support team is here to help.
📧 support@zaraff.store
📞 +49 176 15723353
Customer Support Hours:
Monday to Friday
9:00 AM to 6:00 PM CET
We aim to respond to all enquiries within 1 to 2 business days.
Thank you for choosing Zaraff. We look forward to helping you find the perfect dress for every special occasion.