Algemene voorwaarden

TERMS OF SERVICE — Zaraff

Updated 09-12-2025

Welcome to Zaraff,
By accessing or making a purchase on Zaraff.store, you agree to the following Terms of Service.
Please read them carefully before using our website.

1. About Us

Zaraff

Email: zaraff.store@gmail.com
Phone: +49 17615723353

Avolis sells physical watches and Accessoires  in Germany and Netherlands.

2. Eligibility

To purchase from our website, you must:

  • Be at least 18 years old, or have permission from a legal guardian

  • Provide accurate, complete, and current order information

  • Agree to and comply with these Terms of Service

3. Products & Availability

We aim to display product descriptions, images, and colours as accurately as possible.
However, colours may vary depending on each customer’s device or screen settings.

All products are subject to:

  • Availability

  • Stock limitations

  • Occasional updates, improvements, or discontinuations

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

  • All prices are displayed in EUR (€) and include applicable taxes unless stated otherwise.

  • We may update prices or correct typographical errors at any time.

  • We may cancel orders where pricing mistakes or inconsistencies occur.

  • Payment must be completed at checkout using the payment methods we offer.

5. Order Acceptance & Cancellations

After you place an order, you will receive an order confirmation email.
This email acknowledges receipt of your order but does not guarantee acceptance.

We may cancel or refuse an order due to:

  • Suspected fraud or security concerns

  • Incorrect billing information

  • Stock shortages

  • Pricing or product description errors

  • Shipping restrictions

If an order is cancelled, any payment already made will be refunded to the original payment method.

6. Shipping & Delivery

For full shipping details, please refer to our Shipping Policy.

Key information:

  • Handling time: 1–2 business days

  • Standard delivery estimates:

    • Germany: 3–6 business days

    • United States : 3–7 business days

    • Netherlands: 3–6 business days

  • Delivery times may vary due to carrier delays or circumstances beyond our control.

  • Tracking information will be provided when available.

We are not responsible for delays caused by carriers, weather, seasonal volume, or other external factors.

7. Returns & Refunds

Returns are accepted within 30 days of delivery, in accordance with our Return & Refund Policy.

Customers must:

  • Contact us before returning any item

  • Return items in their original condition (unused, with tags)

  • Use the return instructions provided after approval

We do not offer direct exchanges.
Refunds are issued to the original payment method once the returned item is received and inspected.

Please review our Return & Refund Policy for full details.

8. EU Consumer Rights

Customers in the European Union have the right to:

  • Cancel their order within 14 days of receiving it (cooling-off period)

  • Request clear information regarding pricing, taxes, shipping, and returns

These rights apply in addition to our own store policies.

9. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations

  • Attempt to interfere with the website’s security

  • Use the website for fraudulent or harmful activity

  • Upload malicious software, viruses, or spam

Violation of these rules may result in termination of access to our services.

10. Intellectual Property

All content on Zaraff.store—including text, logos, images, graphics, and product designs—is the property of Avolis
You may not copy, reproduce, modify, or distribute any material without our written permission.

11. Limitation of Liability

Avolis is not liable for:

  • Indirect, incidental, or consequential damages

  • Delivery delays caused by carriers or external events

  • Loss or damage resulting from improper use of products

Our maximum liability is limited to the amount paid for the purchased product.

12. Governing Law

These Terms of Service are governed by the laws of Germany.
Any disputes will be handled under German jurisdiction.

13. Changes to These Terms

We may update or modify these Terms at any time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website means you accept the updated Terms.



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SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.


You must have a wireless device of your own, be capable of two-way

 


14. Contact Us

For questions about these Terms of Service, please contact us:

Zaraff

Email:  zaraff.store@gmail.com
Phone: +49 17615723353
Business hours Mon-Fri9:00 am to 6:00 pm
Sat and Sun closed